What can a ministry's Senior Leader and Board Chair do to better their working relationship and thus increase the health of an organization’s culture?
"A well-functioning board is the single-most important variable for any ministry that wants to achieve its mission." So says Bob Andringa, who has made a career out of helping boards and executive leaders succeed simultaneously. Today, he’ll help us identify and optimize the best possible relationship between a board chair and the senior executive of a Christian ministry organization.
As Managing Partner of The Andringa Group and Network Life, Bob has worked with more than 300 faith-based organizations. He and his colleague Fred Laughlin are co-authors of the book, Good Governance for Nonprofits: Developing Principles and Policies for an Effective Board. Bob and his wife, Sue, make their home in the sunny community of Scottsdale, Arizona.
Find the full show notes at http://blog.bcwinstitute.org/s2e30-bob-andringa.
Is your organization facing a major leadership change on the horizon? How can you create a healthy transition at the CEO level? And how might having a flourishing culture help in the process?
Over this past year, we've had the privilege of watching Vince transition into becoming the CCO's third president in its 46-year history. It’s been inspiring to see the planned process and smooth transition, as well as to watch the CCO’s culture continue to maintain its flourishing status under his leadership.
What were some of the key steps that Vince, the outgoing president, the Board, and the organization took to help create the positive transition they have experienced so far?
Find the full show notes at http://blog.bcwinstitute.org/s2e29-vince-burens-cco.
You only have one chance to make a good first impression. And nowhere is that more true and relevant than in onboarding new employees.
Research has proven that an employee’s first impression of an organization has a significant impact on their future engagement and commitment to that organization. In addition, it’s important to the organization’s performance to get new hires up to speed in their job as soon as possible.
Our guest today knows this by heart. Today we have the pleasure of visiting with Cate Given, Vice President of Human Resource Services at Joni and Friends in Agoura Hills, California. Joni and Friends reaches out around the world to people and families affected by disability with the love of Christ and the practical help they need.
Listen in to this conversation to learn Joni and Friends' impressive step-by-step onboarding process.
Find the full show notes at http://blog.bcwinstitute.org/s2-e28-cate-given-joni-and-friends.
Have you ever had a conflict with another person in your organization? Well of course; we all have.
But how can a leader effectively manage conflict? We have found it is especially difficult in Christian organizations because people are so often afraid to face conflict directly. So today, let's talk about key ways to look at conflict.
To help us address this topic, we're talking with our very own Giselle Jenkins, BCWI's Human Resources Consulting Director. Giselle is a conflict coach and board member with Peacemaker Ministries, as well as a former Vice President for People Development with Prison Fellowship.
Find the full show notes at http://blog.bcwinstitute.org/encore-giselle-jenkins-bcwi.
In this episode, Al has the great pleasure of talking with longtime friend, colleague and board and leadership consultant John Pearson. Join us for this fun and far-reaching conversation that covers everything from great leadership books, to board governance best practices, and even how to infuse fun (or as John likes to call it, "hoopla") into your workplace culture.
John's fingerprints are all over the founding of the Best Christian Workplaces Institute. Yet, he’s known for so much more than that. For 25 combined years, he led Christian Camping International/USA (now Christian Camp and Conference Association), the Willow Creek Association, and Christian Management Association (now Christian Leadership Alliance). Today, he’s a management and board governance consultant whose clients read like a who’s who of respected ministry organizations.
Find the full show notes at http://blog.bcwinstitute.org/s2-e26-john-pearson.
Every once in a while, we run across a leader who has helped create such a remarkably flourishing culture, that we have to ask, “How did your people pull it off? How did you do it?”
Our guest today is Paul MacDonald, Headmaster of Crossings Christian School in Oklahoma City. He’s worked incredibly hard to diagnose and improve the organizational health of the school he runs. As a result, the school you’re going to learn about was already in top 10th percentile of comparable organizations from the get-go on our BCWI Employee Engagement Survey.
Crossings Christian School’s mission is to partner with parents and the church to develop students into Christ-centered servant leaders who are academically and spiritually prepared for college and life.
In addition to his responsibilities at Crossings, Paul has also shared his experiences in a variety of leadership capacities, including service on the board and accreditation commission with the Association of Christian Schools International, also known as ACSI.
Find the full show notes at http://blog.bcwinstitute.org/s2-e25-paul-macdonald-crossings-christian-school.
How can you transform a workplace culture from healthy to flourishing in the course of just one year—and experience organizational growth at the same time?
Today, we’ll hear some practical tips from a leader who’s had his hand on the culture levers at his church with over 100 staff. We have the pleasure of visiting with Jeff Abshire, Executive Pastor and Elder at Antioch Community Church in Waco, Texas.
Find the full show notes at http://blog.bcwinstitute.org/s2-e24-jeff-abshire-antioch-community-church.
One of the top drivers of organizational success is the quality of your employees. But how do you attract and select outstanding talent that will be successful in your organization? Wouldn’t it be great if we could predict hiring success?
Today we are going to address this very topic with Chad Carter, the chief human resources officer at The Gideons International. For the past five years, Chad has instituted a predictive hiring process that has significantly improved the quality of their new hires. In this episode, Chad shares both what to look for in your next hire, and how to go about the process.
Chad has also written a helpful book called The Five Attributes: Essentials of Hiring For Christian Organizations. Let's get started on today's important conversation.
Find the full show notes at http://blog.bcwinstitute.org/encore-chad-carter-gideons-international.
There is little question about the significant influence Willow Creek Community Church has had on leadership development in the Christian world. A key to Willow Creek’s healthy, flourishing culture has been developing outstanding talent. How do they do it? The answer just might benefit your organization.
Today, Tara VanderSande, Willows’ Staff Development Director, will give us the inside scoop on their leadership development strategies.
Find the full show notes at http://blog.bcwinstitute.org/encore-tara-vandersande-willow-creek-community-church.
Jesus calls us to be all about love. But how do we practically live this out in our workplaces – in what we believe about others, how we treat others, who we hire, and so on?
In January 2014, Cherry Hills Community Church faced the reality of a weakened and toxic staff culture. How did they go from siloed teams, low trust and suspicion of motives among staff members to a “flourishing culture” in the top 10% of churches that have surveyed with BCWI? Here, to tell us about this remarkable transformation is Executive Pastor Rebekah Layton.
Find the full show notes at http://blog.bcwinstitute.org/s2-e22-rebekah-layton-cherry-hills-community-church.
How can you make significant changes in your workplace culture? Action planning and follow up is one key element.
One action planning strategy is to designate individuals – called Engagement Champions – who can take ownership for your culture at the departmental level. This is where the rubber really meets the road if you’re serious about building a healthy, flourishing culture.
But not too serious, as today's podcast is not only informative but fun too. First, we're going to introduce the Engagement Champion concept and listen in as Sue Hood from Willow Creek Community Church explains their approach to it. Then we'll hear from Jenn Repaci at Calvary Chapel Fort Lauderdale as she introduces seven rules and tools to equip and empower Engagement Champions.
Find the full show notes at http://blog.bcwinstitute.org/s2-e21-jenn-repaci-calvary-chapel-fort-lauderdale.
"It's great to work in your area of passion, but it can become toxic if you don't have some boundaries." These are the words of today's guest, Dave Ferguson, the Lead Pastor of Community Christian Church, with 10 locations across the Chicagoland area.
Often ministry staff are deeply passionate about their organization's mission, and they're willing to work so hard toward it that life can sometimes get out of balance. Tune in to this conversation to hear the innovative ways Dave and his leadership team are encouraging and even incentivizing healthy habits.
When Community's staff are able to flourish at home, their ministry outcomes have soared as well. The evidence? In 2016, they celebrated more baptisms than ever before.
Dave is the author of five books, including Finding Your Way back to God: Five Awakenings to Your New Life, and his most recent book, Staring Over: Your Life Beyond Regrets.
Find the full show notes at http://blog.bcwinstitute.org/s2-e20-dave-ferguson-community-christian-church.
If you were a new leader in an organization, what would be an important first step to create a healthier culture? Today's guest started with creating core values to take his church's culture to the next level.
Join us for a conversation with Doug Sauder, the Lead Pastor of Calvary Chapel Fort Lauderdale. Doug found himself in this role after a surprise transition and was faced with multiple challenges all at once, including a staff culture that was in a critical moment.
Listen in to see how one key initiative became the difference-maker that really improved Calvary’s staff culture.
Find the full show notes at http://blog.bcwinstitute.org/s2-e19-doug-sauder-calvary-chapel-fort-lauderdale.
Transforming the workplace culture of a Christian ministry is a challenging proposition. Our guest today knows this for a fact, because he’s been a key part of transforming the employee culture of one of the largest, best known churches in the world.
Listen in on this conversation with Colby Burke, the director of human resources at Willow Creek Community Church.
Find the full show notes at http://blog.bcwinstitute.org/s2-e18-colby-burke-willow-creek-cc.
Why does having a healthy staff culture matter? Is it really worth the effort? Does it ultimately impact your organization’s performance? Today’s guest has a fascinating response to this question.
Today we have the pleasure of visiting with Gary Schwammlein, who is President and CEO of the Willow Creek Association – known for helping Christians grow their leadership to maximize Kingdom impact through the popular annual Global Leadership Summit.
Last fall, Gary spoke at the Church Culture Conference in front of 200 ministry and human resources leaders. In his talk, “Why Culture Matters,” he outlined the direct connection between staff health and ministry outcomes. He’s going to tell us about that direct connection in today's episode.
Find the full show notes at http://blog.bcwinstitute.org/s2-e17-gary-schwammlein-willow-creek-association.
How can you make sure your entire team is aligned around the same goals and working toward your mission and vision? And why is this important for your workplace culture?
Today we’re talking with Roland Warren, the President and CEO of Care Net, based in Lansdowne, Virginia, which provides services for more than 1,100 affiliated pregnancy centers across the country. In the past 4 years, Roland has found that clarifying goals, along with transparency, honesty and a little humor, goes a long way to create a flourishing culture.
Find the full show notes at http://blog.bcwinstitute.org/s2-e16-roland-warren-care-net.
How does a church that has a very healthy staff culture go about making it even better? There is nothing normal about Eastview Christian Church other than it’s in . . . Normal, Illinois!
As a growing church with nearly 90 staff, Eastview reached a tipping point where they realized their human resources efforts needed to move from a committee to a strategic department within their staff. Here to tell us how they did it is Tyler Hari, Eastview's Executive Pastor of Ministry Operations.
Find the full show notes at http://blog.bcwinstitute.org/s2-e15-tyler-hari-eastview-christian-church.
How can clearly defining your church's distinct culture both transform your team and increase your ministry impact? That’s exactly what happened with the 120-employee staff at Central Christian Church in Mesa, Arizona.
With us today is the best person who can tell this amazing story: Kelly O’Donnell has a dual role as Executive Director of the Connect Ministry and Human Resources.
Find the full show notes at http://blog.bcwinstitute.org/s2-e14-kelly-odonnell-central-christian-church.
BONUS: Visit the show notes page to download Central Christian's Cultural Distinctives document Kelly mentions in the interview.
What can leaders learn from “the greatest leadership role model of all time”? Our guest today not only coined that phrase, but is also best known as one of the most influential leadership experts in the world.
Many of us also know Ken as a passionate conference speaker and co-creator of the Lead Like Jesus movement. Ken’s official title is the Chief Spiritual Officer of the Ken Blanchard Companies, a global firm that allows organizations to create results-oriented, people-focused leaders.
Find the full show notes at http://blog.bcwinstitute.org/s2-e7-ken-blanchard.
What are the secrets of leaders who continue to have significant influence over long periods of time, where age doesn't seem to slow them down or see their influence diminish? Today, we're talking to just such a leader: Jerry White, president emeritus of The Navigators. He doesn't disappoint in offering sage advice for Christian leaders at any stage.
With his Ph.D. in astronautics, Jerry served as an Air Force mission controller at Cape Canaveral, working on the beginnings of America’s space program. He is the co-author of the current textbook on astrodynamics at the Air Force Academy, and he retired from the Air Force Reserves as a Major General. In 1986, he was elected as the third president of The Navigators and served as International President until 2005, nearly 19 years. He is also the co-author of a dozen Christian books with his wife and ministry partner, Mary.
Find the full show notes at http://blog.bcwinstitute.org/encore-jerry-white-navigators.
One of the most remarkable cultural transformations we’ve seen comes from one of the oldest and most revered Chrisitan ministries. In the past 6 years, Craig Warner, Executive Director of The Gideons International, has moved their workplace culture from toxic to one that’s very healthy. Today, we’re going to learn about a few of the steps they took to accomplish this remarkable feat.
Starting in 1908 as an association of Christian businessmen placing Bibles in hotel rooms,The Gideons International has expanded dramatically, placing more than two billion Bibles and Scripture portions in more than 95 languages around the globe.
Find the full show notes at http://blog.bcwinstitute.org/s2-e12-craig-warner-gideons.
How can leaders build a culture of trust and open communication? Today, it’s our pleasure to welcome Bob Lonac, President and Chief Executive Officer of CRISTA. The number one strength CRISTA scored on the BCWI Employee Engagement Survey is trust. And right there with trust, CRISTA is also very strong when it comes to healthy communication.
CRISTA is a large group of seven thriving and distinctive ministries, whose mission is “to love God by serving people.” Located in the Seattle area, CRISTA has over 1,000 employees serving people worldwide. Their ministries include Christian schools, international development, senior living and broadcast media.
Find the full show notes at http://blog.bcwinstitute.org/s2-e11-bob-lonac-crista-ministries.
Imagine, for a moment, if you could significantly improve the health of your workplace culture over this coming year and see the growing satisfaction, camaraderie and productivity of your people. Today, you’re going to meet a leader who’s has done just that – significantly improve the health of his workplace culture over the course of one year.
Today we have the pleasure of visiting with Scott Evans, the founder and CEO of Outreach, Inc. Outreach was started in 1996 with the vision of helping church planters with their branding and marketing. This vision expanded to reaching every person in America with a personal invitation to a Bible-believing church.
Find the full show notes at http://blog.bcwinstitute.org/s2-e10-scott-evans-outreach-inc.
Have you ever wondered if there’s a strategic planning process that’s effective, yet doesn’t take months to develop? Today, we’re talking with an innovator behind a proven strategic planning process that’s immediately functional and operational—and that works for both organizations and churches.
A native Texan, Greg is also well-known for serving alongside Bill Hybels at Willow Creek Community Church. Prior to Willow, Greg worked as a management consultant with McKinsey and Company after receiving an MBA at Stanford. He’s also the co-author of the breakthrough Reveal Study and several other books, including his most recent, More: How to Move from Activity for God to Intimacy with God.
Find the full show notes at http://blog.bcwinstitute.org/s2-e9-greg-hawkins-oak-hills-church.
Changing your workplace culture can be a daunting task. Leaders often wonder where to start. Which areas or initiatives should you focus on to have the greatest impact?
On today’s podcast, we’re going look into our research to highlight the top four culture drivers that have the power to accelerate the health of your culture and effectiveness of your organization. We’ll look at why these four key factors are so vitally important to determining the health of your culture and HOW we know this for a fact.
Joining us are today’s host, Rachel Large, and researcher Amy Nagley. Rachel produces our podcast and along with much of our online content. And Amy conducts extensive research on our data here at BCWI.
Find the full show notes at http://blog.bcwinstitute.org/s2-e8-al-lopus-bcwi.
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